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Bringing Hustle & Heart to Hospitality

Party Like a Boss Star™

Bringing Hustle & Heart to Hospitality

Party Like a Boss Star™

Employee Experience (EX) Design & Consulting

Our industry. Our community. Our responsibility.

I help owners and managers in the hospitality industry become Boss Stars by working with them to hire and develop dream teams, embed a strong company culture, boost performance and profit, and uplevel managers into confident, competent leaders.

Start Here. Start Now.

We specialize in hospitality businesses

Food & Beverage

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Spa & Salon

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Boutique Retail & Hotel

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Imagine a world of radical, genuine hospitality.

Where people wake up to serve, connect, and grow....and go to bed knowing they've made a positive impact.

Passion + Purpose = Productivity & Profit

Companies with highly engaged employees outperform competitors by 147%

$11 Billion is lost each year due to turnover

The cost of a bad hire is 30% of an employees salary

Disengaged workers have 37% higher absenteeism, 49% more accidents, and 60% more mistakes

They have 18% lower productivity and 16% lower profitability

Lack of loyalty leads to 50% increase involuntary turnover

DO NOT Push This Button

Life is a party. Dress for it.

Audrey Hepburn

Bex and the City Blog